Compare, honestly
Everyone helps you do the work. We help you prove it was done.
Onoro keeps every promise you make to a client on record: asked, delivered, checked, signed off. Most businesses run client work on a mix of tools, and each kind is good at one piece. This map shows which piece.
Loop step →1 Ask by link2 Discuss privately3 Deliver4 Client checks5 Rounds & re-opens6 Signed record
partly
partly
partly
not usually
not usually
not usually
partly
not usually
usually built in
not usually
partly
not usually
partly
partly
usually built in
partly
partly
not usually
partly
partly
usually built in
partly
not usually
not usually
partly
not usually
usually built in
partly
partly
not usually
not usually
not usually
usually built in
partly
not usually
not usually
usually built in
not usually
usually built in
not usually
not usually
not usually
usually built in
usually built in
usually built in
partly
not usually
not usually
Onorothe whole loop, in one place
usually built in
usually built in
usually built in
usually built in
usually built in
usually built in
Full = usually built in · Part = sometimes, on some plans, or for files only · empty = not usually. A general picture of each category as of September 2026, not a test of any one product; individual products vary, and some do more. Tap a category for the head-to-head.
What Onoro adds
Fourteen things Onoro does, and how other kinds of tools usually handle them.
Distinctivenot a standard feature in the categories above
Uncommonsome tools have it, often on top plans
Commonother tools usually have it; we match it
Not comparedoutside the scope of this page
#StrengthWhat it means in practiceHow other tools usually handle itStatus
01Only the client can close workWhat it meansOn client templates, only a named verifier on the client side can accept an item. Rejecting needs a reason and sends the item back. If the client is silent for 7 days, your team can accept on their behalf, with a reason, and the report flags it.How other tools usually handle itMost task boards and work platforms let the team mark work done. Punch-list apps often have a two-step close, but the checker is usually on the delivering side.Distinctive
02Signed proof-of-delivery reportWhat it meansProduced when a round is closed and signed: every item, its result, who checked it and their note, then who signed the round and when, with a record ID and QR code anyone can check.How other tools usually handle itMost tools can export a list or a status report. A round signed by the client, with a record anyone can check, is not a standard feature.Distinctive
03Tamper-evident activity logWhat it meansEvery logged action is chained with a cryptographic hash. Your team’s rounds page and every report show whether the chain is intact.How other tools usually handle itMany platforms keep an activity history, and audit logs are often on top plans. Tamper-evidence is rarely claimed.Distinctive
04Rounds with re-open countsWhat it meansRound 1, 2, 3 as real records: verified, not accepted, not checked and % needing rework, plus a re-open count on each item.How other tools usually handle itFile-proofing tools track versions of each file, and some client portals track revision rounds. Rounds across a whole list of items are less common.Uncommon
0521 templates, each with a check stepWhat it meansEvery template has the same ask → do → check → fix → done loop, in each trade’s own words: renovation, clinics, agencies, events, training, IT support and more.How other tools usually handle itWork platforms often offer far more templates. A built-in client check-and-fix step in each one is less common.Uncommon
06Internal vs shared, per commentWhat it meansEach comment is marked Internal or Shared. Discuss cost and blame without the client reading along.How other tools usually handle itIT service desks usually separate internal notes from public replies. Task boards often show guests the whole board; client portals usually hide whole projects or folders instead.Uncommon
07Four roles, plus a verifier flagWhat it meansOwner, Team, Client and Observer, plus a verifier flag on any member. A boss or a sponsor can watch without changing anything.How other tools usually handle itMost tools have admin, member and guest roles. A verifier on the client side is uncommon.Uncommon
08Clients always freeWhat it meansClients, verifiers and observers are free and unlimited on every plan. Plans differ only in projects and team members.How other tools usually handle itClient portal suites and file-proofing tools often include free client or reviewer access. Task boards and work platforms often count guests toward limits or add paid seats past a quota.Uncommon
09Requests from a link, no loginWhat it meansClients raise a request from a link or QR code, with photos, files or a voice note, and follow it on a private status page.How other tools usually handle itWebsite feedback tools, IT service desks and work platforms with public forms usually offer something similar.Common
10English and 中文, per personWhat it meansEach user picks a language, and any card can be translated with AI switched on. Built for cross-border teams and their clients.How other tools usually handle itNot compared on this page.Not compared
11Team chat walled off from clientsWhat it meansRooms per organisation, project and board, with @mentions, card links and an alert bubble. Clients and observers never see chat.How other tools usually handle itNot compared on this page.Not compared
12AI triage with an EN / 中文 summaryWhat it meansOptional. Suggests type, priority and category, flags likely duplicates, drafts questions to ask, and summarises in both languages. The AI only suggests; your team presses Apply.How other tools usually handle itMany work platforms now include AI features. Triage of client requests was not compared.Not compared
13Your own email and AI accountsWhat it meansEach organisation can plug in its own mail server and AI key, stored encrypted. With your own key, AI use is billed to you directly by the provider.How other tools usually handle itNot compared on this page.Not compared
14Nothing sits forgottenWhat it meansTime limits per list, overdue cards flagged on the board, a daily overdue email, verifier reminders on day 1, 3 and 6, and a “Waiting for your verification” queue on My Work.How other tools usually handle itNot compared on this page.Not compared
The right-hand column describes typical tools in each category as of September 2026. Individual products vary.
Head to head
What do you use today?
Pick the kind of tool your business runs client work on. You don’t have to replace it: many teams keep their internal tool and run only client-facing work through Onoro.
If you run on chat + spreadsheets
CapabilityOnoroTypically: Chat + spreadsheets
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Chat + spreadsheetsPartly: Anyone can message you, but requests arrive mixed in with everything else
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Chat + spreadsheetsPartly: Possible with a separate team group, but easy to post in the wrong one
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Chat + spreadsheetsNo: A thumbs-up or “OK” in the chat, not a recorded acceptance
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Chat + spreadsheetsNo: Tracked by hand in a spreadsheet, if at all
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Chat + spreadsheetsNo: Screenshots and email threads, not a signed record
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Chat + spreadsheetsYes: Usually free
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Chat + spreadsheetsPartly: Spreadsheet templates exist; the check step is up to you
Where chat apps and spreadsheets are often ahead
Everyone already has them, so there is nothing new to learn
Fast, informal back-and-forth and voice calls
Mobile apps that also work offline
Choose Onoro whenrequests get lost in chats, and you need a clear record of what the client checked and accepted.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
If you use a general task board
CapabilityOnoroTypically: Task boards
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Task boardsPartly: Some offer forms; follow-up for people without an account is often limited
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Task boardsNo: Guests often see the whole board
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Task boardsNo: Usually the team marks work done; no client-only accept step
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Task boardsPartly: Possible with labels or extra lists, set up by hand
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Task boardsNo: Activity history, but no signed round record
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Task boardsPartly: Guests often count toward collaborator or seat limits
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Task boardsPartly: Many templates; a client check-and-fix step is not usually built in
Where general task boards are often ahead
Simple, familiar boards
Add-ons that connect to many other tools
Desktop and mobile apps
Choose Onoro whenyour clients need to raise, check and accept work without seeing your team’s board.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
If you use an all-in-one work platform
CapabilityOnoroTypically: Work platforms
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Work platformsPartly: Intake forms are common; a no-login status page for the requester is less common
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Work platformsPartly: Flexible permissions, but hiding single comments from guests is often not possible
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Work platformsPartly: Approval steps can often be built, usually on higher plans; you design who approves
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Work platformsPartly: Can be set up with custom fields; some offer revision tracking for clients
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Work platformsPartly: Audit logs are often on enterprise plans; a client-signed round report is not standard
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Work platformsPartly: Guests are often free up to a quota, then paid seats
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Work platformsPartly: Very large template libraries; the client check step is up to you
Where all-in-one work platforms are often ahead
Great flexibility: many views, automation and dashboards
Gantt and timeline views
Large integration marketplaces and built-in AI features
Choose Onoro whenyou want the client side ready on day one (request link, client-only acceptance, signed report) without building it yourself.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
If you use a client portal suite
CapabilityOnoroTypically: Client portals
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Client portalsPartly: Clients usually log in to the portal; some offer no-login access
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Client portalsYes: Usually separate what clients see from internal work, often per project or folder
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Client portalsPartly: Often approve files or invoices; item-by-item acceptance with a reason on reject is less common
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Client portalsNo: Not usually tracked as rounds
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Client portalsNo: Activity history; no signed round record as standard
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Client portalsYes: Client logins are often free and unlimited
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Client portalsPartly: Templates for onboarding and projects; the check step is up to you
Where client portal suites are often ahead
Invoicing, contracts and payments in one place
Fuller white-label, sometimes with a branded mobile app
Client onboarding flows and file vaults
Choose Onoro whenwhat you need from clients is a careful check and a signed sign-off, item by item.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
If you use a file-proofing tool
CapabilityOnoroTypically: Proofing tools
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Proofing toolsPartly: Reviewers open a share link, usually for files rather than general requests
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Proofing toolsPartly: Private team comments on a file are often possible
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Proofing toolsYes: Named reviewers approve or request changes on each file
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Proofing toolsYes: Versions of each file are tracked
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Proofing toolsPartly: Approval history per file; not a signed record across a whole list of items
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Proofing toolsYes: Reviewers are often free
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Proofing toolsNo: Built around files, not industry checklists
Where file-proofing tools are often ahead
Mark-up directly on images, PDFs and video
Side-by-side version compare
Multi-stage approval workflows for files
Choose Onoro whenthe work is a list of jobs (on site, in a clinic, at an event, in a service), not only files to proof.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
If you use a construction punch-list app
CapabilityOnoroTypically: Punch-list apps
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Punch-list appsNo: Usually for logged-in project members
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Punch-list appsPartly: Project permissions; per-comment internal notes vary
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Punch-list appsPartly: Often a two-step close, but the checker is usually on the builder’s side
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Punch-list appsPartly: Inspections and punch walks; re-open counts vary
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Punch-list appsPartly: Reports and photo records; a client-signed round with a checkable record ID is not standard
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Punch-list appsVaries: Varies by product; client access may need a seat
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Punch-list appsPartly: Built for construction; other trades less so
Where construction punch-list apps are often ahead
Offline mobile apps for site work
Drawings and plans with issues pinned on them
Deep construction workflows, such as inspections and site forms
Choose Onoro whenthe person who must accept the work is the client or the owner’s representative, and you want their sign-off on record.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
If you use a website feedback tool
CapabilityOnoroTypically: Website feedback
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Website feedbackYes: Clients pin feedback on a live web page, often without an account
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Website feedbackPartly: Varies; many send items on to a separate team tool
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Website feedbackNo: Items are usually closed by the team
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Website feedbackNo: Not usually tracked as rounds
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Website feedbackNo: No signed round record as standard
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Website feedbackYes: Clients and guests are often free
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Website feedbackNo: Built for websites only
Where website feedback tools are often ahead
Screenshots and browser details captured automatically
Feedback pinned to the exact spot on a page
Connects to many team task tools
Choose Onoro whenyour work isn’t only websites, or you need the client to check and sign off each fix.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
If you use an IT service desk
CapabilityOnoroTypically: Service desks
Request from a link, no loginOnoroYes. Link or QR code, photos, files or a voice note, plus a private status pageTypically: Service desksYes: Help-centre forms and email; requesters follow tickets on a portal
Internal notes hidden from the clientOnoroYes. Every comment is Internal or SharedTypically: Service desksYes: Internal notes separate from public replies are standard
Only the client can accept; reason on rejectOnoroYes, on client templates (7-day silent-client rule, flagged on the report)Typically: Service desksPartly: Requesters may confirm or rate a fix; closing usually rests with the agent
Rounds and re-open countsOnoroYes. % needing rework per round, re-opens per itemTypically: Service desksNo: Tickets are handled one by one, not grouped into rounds
Signed proof of delivery, tamper-evident logOnoroYes. Signed report with record ID, hash-chained logTypically: Service desksPartly: Detailed ticket history, audit logs often on higher plans; no client-signed round
What clients cost youOnoroNothing. Clients, verifiers and observers are always freeTypically: Service desksYes: Requesters are usually free
Templates with a check stepOnoro21 templates across many industries, each with check and fixTypically: Service desksPartly: Built for IT and support teams
Where IT service desks are often ahead
Service-level targets and queues
Knowledge base and self-service help centre
Automation and asset management
Choose Onoro whenyou deliver projects or jobs to clients and need their sign-off, not an IT support queue.
Describes typical tools in this category, not any one product. Individual products vary; check the details of the tool you use.
Where other kinds of tools are ahead
Honest limits, so you choose with your eyes open.
Native mobile app and offline
Web appWorks in any phone browser. No App Store or Play Store app, and no offline mode. Construction punch-list apps and chat apps, for example, often work offline on site.
Legal e-signature
DifferentThe verifier signs off a round by typing their name, with the time and a record ID. It is a dated record, not a legal e-signature. Dedicated e-signature tools and some client portal suites offer that.
Integrations
FocusedEmail first. No public API, no single sign-on and no marketplace of add-ons, which larger work platforms and task boards often offer.
Security certifications
None yetWe hold no SOC 2 or ISO 27001 certification; many larger platforms do. Two-step login, encrypted stored secrets, Malaysian hosting and daily backups are in place.
Gantt and timeline views
By choiceWe keep one clean board with due dates and time limits per list. No Gantt chart or timeline view, which work platforms usually offer.
Chat-app messaging
Not availableThe request link pastes into any WhatsApp or other chat, but Onoro doesn’t send or receive chat messages. Notifications go by email.
White-label
BasicYour name, logo, colour, own domain and own email account. Client portal suites often go further, sometimes with a fully branded mobile app.
Online card payments
Coming soonPlans are paid by bank-transfer invoice for now. Online card payment is coming soon.
Enterprise scale
SME focusBuilt for small and mid-sized teams and their clients. The largest plan covers 50 team members.
Keep your tools. Add the sign-off.
You can keep your internal tool and run only client-facing work through Onoro. See a sample proof-of-delivery report first.